Privacy Policy – Orbex Bookmark
Effective Date: November 5, 2026
At Orbex Bookmark, we respect your privacy and are committed to protecting the personal and project-related information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our professional services.
Our services include book writing, ghostwriting, editing, proofreading, book design, formatting, publishing, distribution assistance, author branding, and book marketing.
By accessing our website or using our services, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect information when you visit our website, submit an inquiry, request a consultation, purchase a service, or communicate with our team.
The information we may collect includes:
Personal Information
Full name
Email address
Phone number
Mailing or billing address
Company or business name, where applicable
Other information you voluntarily provide through our website or communications
Project & Manuscript Information
When you engage our publishing services, we may collect:
Book titles, concepts, outlines, and manuscripts
Drafts, documents, illustrations, and reference materials
Author biographies and professional information
Publishing account details or information necessary to assist with publishing
Project requirements, feedback, and communication records
Payment Information
We may collect billing details and payment-related information necessary to process transactions. Payments may be handled through third-party payment providers. We do not intend to store complete payment card details on our website.
Technical & Usage Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device and operating system information
Pages visited and time spent on our website
Referring website addresses
Cookies and similar tracking information
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
Service Delivery: To provide book writing, ghostwriting, editing, proofreading, formatting, design, publishing, distribution, and marketing services.
Project Management: To manage client projects, review manuscripts, prepare deliverables, and coordinate revisions.
Communication: To respond to inquiries, provide quotations, arrange consultations, and share project updates.
Payments: To process payments, manage billing, and maintain transaction records.
Website Improvement: To analyze website performance, improve functionality, and enhance visitor experience.
Marketing: To share relevant service information, announcements, and promotional communications where permitted by law.
Security: To protect our website, business, clients, and systems against unauthorized access, fraud, and misuse.
Legal Compliance: To meet applicable legal, regulatory, and contractual obligations.
You may opt out of promotional email communications at any time by using the unsubscribe instructions provided or contacting us directly.
3. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect personal and project-related information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include:
Restricted access to client information.
Secure website connections where available.
Appropriate account and access controls.
Secure handling of manuscripts and project documents.
Reasonable safeguards when working with third-party service providers.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute information security.
4. Sharing Your Information
Orbex Bookmark does not sell or rent personal information to third parties.
We may share limited information in the following circumstances:
Service Providers
We may use trusted third-party providers to support our operations, including:
Website hosting and infrastructure providers
Payment processing services
Email and communication platforms
Website analytics providers
Live chat and customer support platforms
Publishing and distribution platforms
Marketing and advertising services
These providers may process information only as necessary to perform their services, subject to applicable contractual and legal requirements.
Publishing & Distribution Platforms
When assisting with publishing or distribution, relevant information or materials may be submitted to platforms such as Amazon KDP, IngramSpark, or other retailers, as required by the client’s instructions and the agreed scope of work.
Legal Requirements
We may disclose information when required by applicable law, regulation, court order, or valid legal process, or when necessary to protect our legal rights and safety.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of business assets, relevant information may be transferred as part of that transaction, subject to applicable privacy obligations.
5. Manuscript Confidentiality & Client Materials
We understand that manuscripts, unpublished books, creative concepts, and intellectual property are valuable to their owners.
Orbex Bookmark treats client-provided manuscripts and project materials as confidential and uses them only as necessary to provide the agreed services.
We do not knowingly publish, distribute, or disclose unpublished client manuscripts or creative materials without authorization, except where disclosure is required by law or necessary to provide services specifically authorized by the client.
Clients remain responsible for ensuring that they have the legal rights and permissions to provide any content submitted to us.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, remember preferences, and analyze website performance.
Cookies may be used for:
Essential website functionality.
Website analytics and performance measurement.
Remembering visitor preferences.
Supporting third-party services, including live chat.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Where legally required, we will request consent before using non-essential cookies or tracking technologies.
7. Live Chat & Website Communication
Orbex Bookmark may use third-party live chat services, including tawk.to, to communicate with website visitors and respond to inquiries.
When you use the live chat feature, information such as your name, email address, messages, and certain technical or browsing information may be collected and processed by the live chat provider.
We use this information to:
Respond to questions and service inquiries.
Provide customer support.
Understand visitor requirements.
Follow up on service requests where appropriate.
Your use of a third-party live chat feature may also be subject to that provider’s privacy policy and terms.
8. Data Retention
We retain personal and project-related information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
Providing and managing services.
Maintaining project records.
Resolving disputes.
Meeting legal, tax, and accounting requirements.
Enforcing contractual agreements.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal obligations.
9. Your Privacy Rights & Choices
Depending on your location and applicable privacy laws, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to legal and contractual exceptions.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.
To exercise these rights, please contact us using the information provided in the Contact Us section.
We may need to verify your identity before processing certain requests.
10. Third-Party Websites & Services
Our website may contain links to third-party websites, publishing platforms, payment providers, or other external services.
Orbex Bookmark does not control the privacy practices, content, or security of these third-party websites. Any information you provide directly to them will be governed by their respective privacy policies and terms.
We encourage visitors to review the privacy policies of external services before sharing personal information.
11. Children’s Privacy
Our website and professional services are primarily intended for adults and are not knowingly directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate authorization where required by law.
If we become aware that personal information has been collected from a child in circumstances that violate applicable law, we will take reasonable steps to address and delete that information.
12. International Data Processing
Some of our third-party service providers, publishing platforms, or technology partners may operate in countries other than your own.
As a result, your information may be processed or stored internationally, subject to applicable data protection laws and appropriate safeguards where required.
13. Changes to This Privacy Policy
Orbex Bookmark reserves the right to update or modify this Privacy Policy when necessary.
Any changes will be published on this page, along with an updated effective date. We encourage visitors and clients to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to request access to your personal information, or want to exercise your privacy rights, please contact us:
Company: Orbex Bookmark
Email: orbexbookmark@gmail.com
Website: https://orbexbookmark.com
We will review and respond to privacy-related inquiries within a reasonable timeframe and in accordance with applicable law.
